How to Troubleshoot Common Microsoft 365 Problems and Issues

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If one app is consistently giving you trouble, resetting its settings or reinstalling it may clear out any corrupted files.



Office 365 sync problems and login fixes

If none of the above steps work and your Office 365 problems continue to impact your business, it may be time to speak to experts. Our team at TECHOM Systems is experienced in identifying and resolving complex Microsoft 365 issues. Getting professional help ensures your systems run smoothly without wasting more time on trial and error fixes. Sometimes, a recent update can cause unexpected issues like app crashes, login failures or syncing problems.

Calendar Sync Issues in Outlook



For example, you might get signed out or have to reauthenticate on your phone. For managed setups, we can push a PowerShell script with Intune or Group Policy to clear cached tokens on all devices. Devices sometimes keep using cached passwords even after a successful sync. We check that the Work or School Account in Windows Settings is active and linked to the right domain. If there’s a sync error, we disconnect and reconnect the account. We usually check settings like Password Outlook stuck updating folders solution Writeback, Synchronization Rules Editor, and Service Account Permissions to spot misconfigurations.

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Office 365 sync problems and login fixes

Bad settings in Azure AD Connect cause lots of password sync failures. If password writeback isn’t enabled or the service account doesn’t have the right permissions, new passwords won’t update in Active Directory. That leaves people locked out with their new password on the cloud but not locally. We show users how to reset passwords using approved methods like the Microsoft 365 portal or self-service password reset (SSPR). If someone changes their password only in the cloud or just on a local system, things can get out of sync pretty quickly. Outdated credentials get stuck on devices, password sync gets turned off, or Microsoft Entra Connect just doesn’t update like it should.

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Office 365 sync problems and login fixes

Throughout this blog, we explored the most common Office 365 problems, from login errors and Outlook crashes to update related issues and syncing troubles. You also learned simple troubleshooting steps you can try on your own, along with when it makes sense to bring clear Outlook credentials manager in expert help. When your business runs on office 365, even a small issue can cause big disruptions.

Microsoft 365 Admin Center Not Responding



  • That leaves people locked out with their new password on the cloud but not locally.
  • The necessary permissions may not be assigned correctly in the Exchange Admin Center.
  • As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.
  • If a password changes, those caches might still use the old one until you clear them out.
  • TrustedTech is dedicated to being a reliable resource for all software and technology support needs.
  • Throughout this blog, we explored the most common Office 365 problems, from login errors and Outlook crashes to update related issues and syncing troubles.
  • Keeping Azure AD Connect up to date and testing sync regularly helps password resets flow like they’re supposed to.


On the sync server, we open the Synchronization Service Manager and check that the last sync finished without errors. Users often forget their passwords, enter outdated credentials or face problems when the authentication app isn’t working properly. A vast community of Microsoft Office365 users that are working together to support the product and others. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.

Office 365 sync problems and login fixes

Force Synchronization with Azure AD Connect



If it’s in Staging Mode or a recent change didn’t trigger a full sync, passwords won’t update in Microsoft 365. If a password reset in Office 365 isn’t syncing, users usually get sign-in errors or find old credentials still hanging around on devices. We focus on restoring sync between Microsoft Entra ID (Azure AD), on-premises Active Directory, and user devices so everyone gets back in without headaches. If password sync is off or the server is in staging mode, passwords won’t update.
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