The diagnostic will guide recreate Outlook profile step by step you to resolve various error conditions that can cause mailboxes to not be created. The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account.

Turn off Windows Defender Security Center

It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues. Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will know the steps to repair the Outlook data file. We’ve disable faulty add-ins in Outlook had sync issues with employees from time to time however, re doing the mail profile or wiping the Windows profile usually fixes it. In some cases setting up a new computer replacement was the only option to fix these odd Outlook Sync issues.

Check if two-factor authentication is turned on for your account

Once the client started using Outlook again after some time has passed the issue had come back. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). I’ve tried to set cache mode from 1 year all the way down to a few days.

Check Antivirus and Firewall Settings

• Before we know the solutions, we will understand a few common causes of the Outlook sync problem.
• If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool.
• There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
• The Mail and Calendar apps for Windows 10 don't support two-factor authentication.
• Now, we will verify the server settings to fix the Outlook synchronization error.
• I’ve unchecked download shared folders when setting up a new Outlook profile.

After you’re satisfied, turn off your firewall or antivirus program Outlook sync help from FixTechGuide for a while. If it does, you might need to include Outlook exceptions in the settings of your security program. Now, we will verify the server settings to fix the Outlook synchronization error. After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not. I still have it turned on on my laptop and it has not shown any issues yet. However I do not use Outlook on it as much as I do on my desktop.

Free Methods to Remove Duplicate Items in Outlook 2016

If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup. If I check the sync log I see a lot of sync errors for Inbox, sent items and a few other folders.