When it comes to world-class air travel, Singapore Airlines sets the benchmark for excellence in service, safety, and comfort. The Singapore Airlines Los Angeles Office serves as a critical touchpoint for passengers in the western United States, providing support for bookings, baggage inquiries, flight changes, and special assistance needs. Whether you're flying to Asia or connecting across the globe, this office ensures your journey starts smoothly.
In this detailed guide, we walk you through everything you need to know about the Singapore Airlines office in Los Angeles, including contact details, services, and travel tips.
Singapore Airlines Los Angeles Office Address
Singapore Airlines Ticketing Office – Los Angeles
Tom Bradley International Terminal (TBIT)
Los Angeles International Airport (LAX)
1 World Way, Los Angeles, CA 90045, United States
Located in one of the busiest international terminals in the world, the office is strategically positioned to assist passengers with real-time flight and travel needs.
Contact Information for Singapore Airlines Los Angeles Office
Phone (Customer Service USA): +1 (800) 742-3333
Alternate Contact: +1 (310) 645-9700
Office Hours: 3 hours before scheduled departure until the last flight departure
Website: www.singaporeair.com
Email: Use the contact form on the official website
Social Media Support: Available via Twitter, Facebook Messenger
Services Offered by Singapore Airlines Los Angeles Office
The Singapore Airlines LAX office is fully equipped to provide a wide range of services tailored to enhance your travel experience. These include:
1. Flight Reservations and Ticketing
The Los Angeles office can assist with:
Booking new flights
Upgrading travel class using KrisFlyer miles or cash
Modifying existing reservations
Securing last-minute tickets
Booking group or corporate travel packages
2. Baggage Assistance and Claims
Whether you’re dealing with oversized luggage or delayed baggage, the office offers:
Baggage allowances and purchase of extra baggage
Reporting lost, delayed, or damaged baggage
Guidelines for special items (sports gear, musical instruments)
Information on carry-on regulations
3. KrisFlyer Membership and Frequent Flyer Services
Passengers enrolled in KrisFlyer or PPS Club programs can:
Check and redeem KrisFlyer miles
Request mileage credit for past flights
Upgrade membership status
Get help with linking family accounts and partners
4. Check-in Assistance and Travel Documentation
The Singapore Airlines LAX team helps ensure smooth boarding by:
Providing manual check-in support
Printing boarding passes and luggage tags
Assisting with visa requirements and travel documents
Offering guidance on COVID-related entry rules
5. Special Assistance for Travelers
For passengers requiring extra care, the Los Angeles office can arrange:
Wheelchair services
Escort assistance for unaccompanied minors
Medical-related travel support (oxygen, medications, etc.)
Guidance for traveling with pets (as cargo or in cabin)
It’s recommended to request special services at least 48 hours in advance.
6. Premium Cabin and Seat Information
Considering an upgrade? Get expert insights into:
Suites and First Class – ultimate luxury for long-haul travelers
Business Class – spacious flat beds and fine dining
Premium Economy – enhanced comfort for value-seekers
Economy Class – world-renowned service even in standard cabins
You can also inquire about:
Seat maps and configuration
In-flight entertainment options
Meal customization and dietary requirements
Singapore Airlines Flights from Los Angeles
From LAX, Singapore Airlines operates:
Non-stop flights to Singapore Changi Airport (SIN)
– Flight duration: ~17-18 hoursOne of the longest non-stop flights in the world
Convenient connections to Asia, Australia, and Europe
Aircraft Types:
Airbus A350-900ULR (Ultra Long Range)
Boeing 777-300ER (used for codeshare and partner flights)
Lounge Access at Los Angeles Airport
Star Alliance Lounge – Tom Bradley International Terminal (TBIT)
Accessible to:
Business and First Class passengers
Star Alliance Gold members
KrisFlyer Elite Gold and PPS Club members
Lounge Features:
Panoramic tarmac views
Showers and relaxation areas
Premium meals, drinks, and Wi-Fi
Private workstations and comfortable seating
How to Reach the Singapore Airlines Office at LAX
Driving Directions:
Take Century Blvd to World Way
Follow signs for Tom Bradley International Terminal
Parking:
P-3 and P-4 parking structures are closest to Terminal B (TBIT)
Valet and long-term parking options are available
Public Transit:
Use LAX FlyAway service or Metro Green Line to Aviation/LAX station
Take the free LAX Shuttle G to TBIT
Why Contact the Singapore Airlines Los Angeles Office?
On-the-ground support for real-time needs
Personalized assistance with complex itineraries
Last-minute changes and urgent travel support
Expert advice for KrisFlyer and PPS Club members
Peace of mind for travelers with special needs
Online and Alternate Support Channels
In addition to the physical office, you can also access support through:
Mobile App (SingaporeAir) for iOS and Android
Live Chat on the website
Email customer support via official portal
24/7 Global Contact Center: +1 (800) 742-3333
Travel Tips for LAX Departures
Arrive 3–4 hours early for international flights
Use online or mobile check-in 48 hours before departure
Review customs and visa requirements based on your destination
Download boarding pass and travel documents in advance
Label your luggage with name, phone, and destination
Conclusion
The Singapore Airlines Los Angeles Office serves as a trusted travel partner for international flyers. With its premium services, expert staff, and strategic location at LAX, the office ensures that every aspect of your travel is seamless and stress-free.
Whether you need help booking a trip to Southeast Asia or resolving last-minute baggage issues, the Singapore Airlines LAX team delivers service that reflects the airline’s legacy of excellence.
