It runs multiple tests in terms of configuring and solving any potential problem. When it can’t do that, the program will advise you on how to deal with it, providing links containing instructions. When you open the main productivity apps like Word, and Excel, on the main page you should be able to see all files you opened recently. In order for the recovery process to be available is the two-factor authentication disabled. Good practice to avoid having Office 365 issues with signing in, is to have a recovery email. Check if CAPSLOCK is turned on, and check the spelling of the password you try to enter.



If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. OneDrive issues are a separate category of problems with Microsoft 365. They can either be simple, like the OneDrive service not running or the missing OneDrive icon on the taskbar, or more complex, like OneDrive conflicting with Microsoft 365.

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Those mentioned in this article are only the tip of the iceberg and related to software itself. The serious problem occurs when we talk about any external threats like malware or ransomware that are not so easy to prevent and mitigate. Xopero ONE Backup and Recovery for Microsoft 365 ensures you with data protection, security, and business continuity.

How to fix Office 365 issues related to synchronization

If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant. This tool should be installed on a computer as a standalone application. After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution.

Tools that can help you fix Office 365 issues

Office 365 troubleshooting is an important aspect of building a secure and reliable IT environment. In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss. Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts).

Office 365 issues: #5 -Update Issues

• For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion.
• The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only).
• But it doesn’t mean it’s impossible for some Office 365 issues to occur.
• This tool is a standalone application, you can install on your computer.
• This ensures that the system-wide search index service is active and linked to Office 365 apps.
• An internet connection is not available or a firewall is blocking network connections.
• If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period.

Editing file permissions and providing users with appropriate FixTechGuide Office 365 troubleshooting access is a simple way to solve such Microsoft 365 problems. An internet connection is not available or a firewall is blocking network connections. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period. Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new one. This tool is a standalone application, you can install on your computer.

To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them. Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved. If you tried to enter your credentials, and it failed, even when you checked if every letter of it is correct. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth.



Discover Defender and Purview add-ons for enterprise-grade protection at SMB-friendly pricing. In these cases, direct escalation to Microsoft or working with a Microsoft CSP partner, such as TrustedTech, can expedite resolution and minimize downtime. Our licensing engineers can help triage complex problems and ensure you're on the right support path.



From sync errors to sign-in challenges and collaboration setbacks, these common Office 365 troubleshooting techniques can restore service quickly. While M365 is highly stable, it’s not immune to occasional disruptions. Outlook stuck updating folders solution Microsoft recommends updating Windows, Microsoft Office and other software regularly. Microsoft updates are released on a regular basis and allow you to protect software against known threats, fix bugs, and so on. Let’s find out what you can do if updates are not installed automatically, and what factors can cause update issues. Office 365 syncing problems are common for Office Mobile, but sometimes similar issues may occur for Office 365 desktop applications like OneDrive and Outlook.

Step 7 – Disable Faulty Add-ins

If that happens you have to Outlook data file cannot be accessed verify that this account belongs to you before you can change password, and to do that you need to fill out the Microsoft account recovery form. Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues. You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut. In this case, consider using safe mode, which is useful for Office 365 troubleshooting.